On February 18, 2025, Tysim launched the 2025 Global Service Miles with the theme of "New excellent Service to the world" at the headquarters in Wuxi, Jiangsu. Vice Chairman Pan Junji, Executive Vice President Xiangzhensong, General manager of Marketing Center Xiao Hua 'an, Executive Vice President Duan Yi of Taiheng Foundation and representatives of employees at home and abroad gathered at the scene to witness this landmark moment. The event, through the flag-awarding ceremony, collective oath and other links, demonstrates the firm determination of Tysim to empower global customers with service and deepen brand value.

With service as the bond, fulfill the mission of globalization

  At the launch ceremony, Pan Junji, vice chairman of Tysim, focused on the corporate values of "growing together with partners" and expounded the strategic significance of this service trip. He pointed out that the global service Miles is a deep practice of Tysim mission of "creating value for piling partners with multi-faceted products and services". In the face of international market competition, Tysim not only based on the leading technology products, but also with "boundless service" to break through the regional and cultural barriers, by listening to customer needs, provide immediate response, continue to enhance the global influence of the brand. "The service team will go to every corner of the world and fulfill their commitment to customers with actions." Pan Junji stressed.

  Executive Vice President Xiangzhensong focuses on the core of "value service" and puts forward that after-sales service is the core bond of customer trust. He said that this Wanli will go deep into the customer front line, through professional maintenance, technical training and demand research, promote service process optimization and efficiency upgrade, and achieve the goal of "working together with customers, stable and long-term". "It is the original intention and responsibility of Tysim team to handle every problem with ingenuity and exceed customer expectations." Xiangzhensong said.

Flag out: global linkage to deepen the service map

  At the event site, representatives of the international and domestic service teams respectively took up the flag and marched out. Xiao Suming, the international service representative, and Yu Shuizong, the domestic service representative, took over the flag symbolizing the mission from Pan Junji and Xiao Hua 'an, marking the official launch of Tysim 2025 global service action. Xiao Hua 'an, general manager of the marketing center, emphasized in his speech that service is "a sharp edge outside the product", and the team will use the concept of "professional, timely and thoughtful" to transform customer feedback into product optimization power and inject precise momentum into the market expansion.

 As the host of the event and the oath taker, Duan Yi, executive vice president of Taiheng Foundation, reviewed the course of 12 years of service. He mentioned that this action has completed the full range of training of the service team in advance, requiring all staff to "abide by the commitment, faith first" oath, practice equipment maintenance, technical training and customer demand response of the whole process upgrade, and truly realize "think of the customer's mind, create extraordinary value."

 Twelve years of initial heart such as Pan, service to enable a new journey

  The year 2025 coincides with the 12th anniversary of the establishment of Tysim, and the service Miles has also entered the 12th year. This multi-year brand initiative has been upgraded from domestic customer care to a global service strategy. Through technology empowerment, demand insight and cross-cultural collaboration, Tysim is leveraging the global competitive landscape of the pile machinery industry with service as the fulcrum. As Pan Junji said: "Huan new excellence, is the iteration of service quality; Serving the world is an extension of the boundaries of responsibility."

  With the picture of all the personnel reciting the oath and waving the flag, Tysim 2025 global service Miles officially set sail. In the future, this team carrying the mission will cross the mountains and oceans, create value for global customers with excellent service, and write a new chapter in the internationalization of China's high-end pile equipment manufacturing industry.